What: This guide outlines how to request that a user be created or replaced and granted access to the Title X Family Planning Clinic Database.
Who: Grantees, Service Site and RPO users can all request user changes. Only the OPA Administrator can process those changes and create or change user accounts.
- Log in to the system directly via your browser or via a link provided in an email notification.
- Complete the form, ensuring that you indicate whether the new user is replacing an existing user in the system.
- Select the “Request New User” button.
- All requests are directed to the OPA Administrative mailbox to be processed within 2 business days. The requestor will receive a confirmation email that the user change has been made, and the new user will receive a system-generated email with login information.