Quick Start Guide: Updating a Service Site

What: This guide outlines how to update a service site record in the Title X Family Planning Clinic Database.

Who: The grantee can always update his or her service sites. The grantee may also choose to designate users at the service site level to keep their sites updated.

How:

  1. Log in to the system directly via your browser or via a link provided in an email notification.
  2. Find the service site you want to edit via your Dashboard. Click the title to open the edit screen for that record.
  3. Make edits to your record by clicking "Edit draft". Note that all fields with a red asterisk must be completed to submit the change for publishing.
  4. Submit changes by clicking the "Send Updates for Publishing" button
    1. Service Site Users: This will submit changes to the subrecipient or grantee (depending on your network) for approval.
    2. Grantees: This will submit changes to the PO for publishing.
  5. Await confirmation that your changes are published. You’ll receive an email notification when the PO has published them.
    1. Remember, you can’t make additional changes to the record that you submitted until it is either approved or rejected by the grantee and/or the PO.
    2. If your changes are rejected, expect to see a notification via email and the record listed under the Pending Actions list on your Dashboard. You will need to correct according to the note from the approver and resubmit.